Repair Services

RBD provides field service for legacy PHI / PerkinElmer systems & in-house repair for RBD and PHI products and components.

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Submit a Request for Repair or Field Service:

 

Field Service

RBD's systems specialists can provide a variety of services for the X-ray photoelectron or Auger spectroscopy surface analysis systems at your facility, including:

  • On-site repair of electronics and optics
  • System refurbishment
  • System calibration
  • Preventive maintenance
  • Training on system operation and basic maintenance procedures
  • System moves - across the hall or across the country

 

In-House Repair Services

RBD offers in-house repair and exchange servcices for our warrantied and out-of-warranty products.

RBD also repairs many optics and electronic components for your older PHI Physical Electronics X-ray photoelectron and Auger spectrometer systems

Frequently Asked Questions about loaners and exchanges

 

Optics are burned-in under ultra-high vacuum conditions and include the following:

  • Analyzers
  • Ion sources
  • Neutralizers
  • Specimen Stages
  • Turbo pumps
  • X-ray sources
  • X-ray anode source recoatings
  • Electron, Ion, and X-Ray source filaments

 

Electronics are burned-in for 24 hours after repair and calibration, which helps ensure reliable operation, and include the following:

  • Analyzer ontrols
  • Electron source controls
  • Ion source controls
  • Electron multiplier supplies
  • Vacuum related (turbo pump controls, digital ion gauge controls, etc.)
  • System interfaces, scanning Interfaces & miscellaneous repairs