RBD Instruments Customer Service Portal


Effective September 19th, 2017, RBD Instruments will stop using Salesforce.com as our custom relationship management software. As a result, the existing RBD customer portal will no longer be available and so you will not be able to access to any existing Case Comments or attachments. RBD will save a backup of Case Comments for future reference, but anything you have uploaded (documents, graphics, etc.) will not be backed up.
Please download the data that you want to have for future reference no later than September 18th, 2017.

Existing Case

Click here to access an Existing Case Ticket

New Case

Click here to create Support Ticket


Should you experience problems when logging in, please contact us at tech@rbdinstruments.com, or call 541-330-0723 x 311 .