RBD Instruments Customer Service Portal

IMPORTANT NOTICE: The customer portal that RBD Instruments has been providing for the last 10 years will be discontinued as of September 1st of this year. We recently implemented a new method of tracking inquiries that will make it easier for you to contact us for service- and sales-related requests via e-mail. Because there will be no portal for attaching documents, it will be up to you to keep any information that has been sent to you.


The existing case portal and all related comments and attachments will cease to exist on September 1st 2017. If you want to keep any of that information, you have until the end of August of 2017 to download the information.


We apologize for any inconvenience that this may cause and hope that this notification will give you plenty of time to backup any information from the existing RBD customer portal.

Existing Case

Click here to access an Existing Case Ticket

New Case

Click here to create Support Ticket


Should you experience problems when logging in, please contact us at tech@rbdinstruments.com, or call 541-330-0723 x 311 .